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TESTING AND CERTIFICATION

To complement our history of manufacturing high-quality and safe mobile office solutions, Havis employs rigorous testing protocols for all our products. These systems have earned our headquarters an ISO 9001 certification. Read on to learn more about our testing procedures and certificates of quality.

PRODUCT TESTING

Havis testing procedures closely simulate the conditions that mobile computing equipment experiences when in use to help optimize their safety and performance for long-term reliability. When considering a purchase, be sure to ask about the testing procedures conducted by any equipment manufacturer. 

CRASH SIMULATION

Mobile computing equipment can be subjected to significant forces in the event of a crash. If improperly secured, laptops, keyboards, and other components can become potentially lethal projectiles. To ensure that the mounting solutions you are considering can withstand the physical stresses of a crash, ask the manufacturers if they have conducted crash simulation testing. These tests, conducted under carefully controlled laboratory conditions, allow manufacturers to determine how their equipment is likely to hold up in the event of a vehicle crash.

AIR BAG DEPLOYMENT

Simulating what happens when a mobile computer and its mounting system are struck by a deploying air bag, this test helps mounting system manufacturers determine if their equipment can withstand the force of impact. This test does not determine air bag compatibility, however. It also helps us position the mounting system to stay out of the dispersal path of the air bag if it deploys.

SHOCK & VIBRATION

Equipment in patrol vehicles can be subjected to heavy vibration in the event of a high-speed pursuit over rough or uneven surfaces. A mount that vibrates can transmit damaging shock to a computer. Even during normal use, a mount that vibrates excessively can lead to eye strain, typing errors as well as undue wear and tear on the laptop's chassis, electronics and hinges. Mounting solutions that pass stringent vibration testing in the laboratory are a fleet manager's assurance that they will perform satisfactorily under even extreme real-world conditions. Most companies refer to MIL-STD-810F for this test.

Be sure to ask which components in the mobile computing system have been tested. HAVIS tests EVERYTHING in the system, mounting and docking equipment.

EMI/RF

Almost everyone has experienced the annoyance of an electrically powered device interfering with a radio's reception. A device that interferes with mission critical radios is not only annoying, but potentially dangerous. EMI/RF testing is conducted to ensure that docking stations do not emit or transmit electromagnetic interference or radio frequencies that could potentially disrupt the function of the patrol vehicle's communications equipment and other electronic devices.

EMI testing occurs in an anechoic chamber, where electromagnetic interference is measured.

INGRESS PROTECTION (IP)

The International Electrotechnical Commission (IEC) has established a worldwide standard for rating the ability of electronic devices to withstand exposure to dust particles and water. The ratings, called "Ingress Protection" or "IP" ratings, contain two digits. The first digit indicates the relative ability of a device to resist the ingress of dust and can have a value from 1 to 6. The second number indicates the ability of an enclosure to resist the ingress of moisture and has a value of 1 to 8. Higher numbers indicate greater protection. Devices with the highest ratings are typically more expensive than those with lower ones.

THERMO-DURABILITY

The range of climatic conditions in which mobile computing equipment is used spans extremes of temperature, from sub-zero to sub-tropical. Environmental testing subjects components to a range of temperature conditions in order to determine how well they perform and to identify any potential problems before they release the products to the marketplace.

PRY-FORCE

This test determines the ability of a mounting solution to withstand attempts to forcefully remove a locked mobile computer. A mounting solution that fails this test -- as well as any manufacturer that fails to perform this test -- should be avoided if the security of the laptop is a concern. Although this testing is somewhat subjective, it is critically important for manufacturers to consider theft resistance when designing their products.

LATCH CYCLE TESTING

Even the most well-made products can eventually fail as a result of normal usage. Quality-conscious manufacturers like Havis will likely perform a variety of other tests to ensure that their products will provide a reasonably long service life under typical operating conditions. Such tests may include repeated docking and undocking of laptops, tests of motion device position locking systems, and similar repetitive component durability analyses to simulate a lifetime of use.

The latch on a Havis docking station is opened and closed 30,000 times while a computer is docked. That is far more than the product will ever see in the field.

WASTE MANAGEMENT
Keep your fleet on the road and working efficiently with mounting and docking solutions tailormade for industry-leading waste management vehicles.
RETAIL
Simplify the point-of-sale interaction with solutions to seamlessly secure, pair, charge and communicate.

QUALITY AT EVERY TURN

HAVIS QUALITY POLICY: Havis Inc. leads the industry in manufacturing products that meet or exceed our customer’s requirements. We continually improve our products, our services, and ourselves. 

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Havis Headquarters QMS is ISO 9001 certified by UTAC. This Certification further demonstrates our commitment to providing our customers with exceptional products and service. Customers can rely on Havis for high-quality mobile solutions to improve productivity and safety.

ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 Series and the only standard in the series to which organizations can certify.

ISO 9001 requirements include:

  • A set of procedures that cover all key processes in a business
  • Monitoring processes to ensure that the procedures are effective
  • Keeping adequate records
  • Checking output for defects, with appropriate and corrective action where necessary
  • Regularly reviewing individual processes and the quality system itself for effectiveness
  • Focus on continual improvement

To prepare for certification, Havis assembled a meticulous quality management team, which implemented proper quality procedures and led a series of internal audits. External audits are conducted by UTAC, formerly VCA, a leading Management Systems Certification company.